Privacy Policy

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General privacy policy
1. Processing of data for the purpose of mutual contract performance
1.1 For what purpose will your personal data be processed?
CA Immo Deutschland GmbH (hereinafter referred to as “CA Immo”) processes your personal data for the purpose of mutual contract performance, i.e. to implement marketing and, where applicable, send newsletters, to establish, perform and end any other orders you place with CA Immo, to maintain our account books and archives, and to implement the ancillary processes intrinsic to the commercial relationship between you and CA Immo.
1.2 Source of the data
We obtain the data directly from you.
1.3 On what legal basis are your personal data processeD?
Where the processing of your personal data is necessary to fulfil the aforementioned purposes, contract performance (Art. 6 (1) (b) GDPR) forms the legal basis for the processing. Where data are processed beyond the extent necessary for contract performance and no separate declaration of consent has been given (Art. 6 (1) (a) GDPR), applicable legal obligations (Art. 6 (1) (c) GDPR) or the legitimate interest of CA Immo (Art. 6 (1) (f) GDPR) in the data processing may form the legal basis for the processing of your data. Such legitimate interest particularly lies in the creation of sales statistics, direct advertising, the efficient organisation of the business processes of CA Immo, and customer care and retention.
1.4 To whom does CA Immo forward your personal data?
CA Immo uses the services of companies within the CA Immo Group to perform its contractual obligations. The data of customers and suppliers will only be disclosed to those departments and/or employees who require these data to fulfil contractual or statutory obligations and to safeguard legitimate interests (duty of supervision, reporting structures, network maintenance). The data are exchanged within the Group only to an extent which enables company management to carry out the operational management of business. Internal recipients include the Asset Management department of CA Immo and Corporate Communications. Data are also forwarded in the course of auditing. Data are forwarded to an external marketing partner. CA Immo has concluded a third-party data processing agreement with the external marketing partner in order to ensure the security of your data. 
1.5 For how long does CA Immo store your personal data?
CA Immo generally stores your data for the duration of contract performance. In addition, CA Immo is subject to various duties to retain, according to which CA Immo must keep data on your person and on the contractual relationship beyond the termination of the contract, e.g. due to duties to retain under company law, and CA Immo stores your data for as long as there is a possibility of legal claims from our contractual relationship being asserted.
2. What rights do you have in connection with the processing of your personal data?
The General Data Protection Regulation (Regulation (EU) 2016/679) grants you certain rights as the data subject, of which we inform you below. Please note that these rights are complementary, i.e. that you are only able to demand either the correction or completion of your data, or their erasure.
2.1 Revocation of consent
In the event that CA Immo stores and processes your personal data on the basis of declarations of consent (Art. 6 (1) (a) GDPR), you are entitled to revoke your consent at any time. However, this does not affect the lawfulness of the data processing which has taken place up to the time of revocation.
2.2 Right to information
You may request information about the source, the categories, the duration of storage, the recipients and the purpose of the data CA Immo processes regarding your person, and about the type of their processing.
2.3 Right to correction and erasure
If CA Immo processes data relating to your person which are incorrect or incomplete, you have the right to request their correction or completion. Furthermore, you may request the erasure of any data which are processed unlawfully.
2.4 Right to restrict processing
Where it is not clear whether the data processed regarding your person are incorrect or incomplete or are processed unlawfully, you may demand that the processing of your data is restricted until this question is finally settled.
2.5 Right to object
Even if the data relating to your person are correct and complete and processed lawfully by CA Immo, you may object to the processing of such data. However, this only applies in special situations for which you have to provide justification. Furthermore, you may make use of your right to object to advertising. 
2.6 Right to data portability
You may receive the data which CA Immo has processed regarding your person which CA Immo received directly from you in a machine-readable format determined by CA Immo, or instruct CA Immo to transfer these data directly to a third party chosen by you, provided the recipient makes this possible for CA Immo in technical terms and the data transfer neither entails unreasonable expense of effort nor conflicts with any statutory or other confidentiality duties or confidentiality considerations of CA Immo or third parties.
2.7 Right to complain
Finally, you have the right to complain to a data protection authority if you believe that the processing of the personal data relating to your person breaches the General Data Protection Regulation (Regulation (EU) 2016/679).
3. Who can you contact to assert your rights as data subject?
To assert your aforementioned rights, please use the following email address to contact us: dsb@caimmo.com Even though CA Immo is at all times committed to ensuring the protection and integrity of your data, the possibility of differences of opinion cannot be excluded. If you believe that CA Immo does not use your data in a permissible manner, you may contact dsb@caimmo.com. You also have the right to lodge a complaint with the data protection authorities.

 

Website privacy policy

Including mandatory information pursuant to Article 13 of the EU General Data Protection Regulation (GDPR)

We are delighted about your visit to our website. CA Immo Deutschland GmbH (hereinafter referred to as “we” or “CA Immo”) takes data protection very seriously. As data protection measures are subject to continuous technical advances, we ask that you consult our privacy policies on a regular basis to inform yourself of the data protection measures taken by us. Detailed information about the use of your data is provided below.

1. Name and address of the controller

The controller in terms of the General Data Protection Regulation and other national data protection laws of member states of the European Union and other provisions concerning data protection is:

CA Immo Deutschland GmbH Friedrich-Ebert-Anlage 35-37 60327 Frankfurt, Germany

The Data Protection Officer of CA Immo can be contacted at dsb@caimmo.com

2. Provision of website and creation of log files

2.1 Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the accessing computer system. The following data are collected in this context:

  • IP address (anonymised)
  • Access to websites (URL)
  • Date and time of request and number of bytes sent
  • Server responses
  • Error codes
  • Information about the type of browser and the version used
  • User name (if signed in via the web server)
  • Referrer (the site from which the user reaches our website)
  • Time zone difference to Greenwich Mean Time (GMT)
  • Access status/HTTP status code

The data are also stored in the log files of our system.

2.2 Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 (1) (f) GDPR, our legitimate interest in the provision of a website and in effective company communications.

2.3 Purpose of data processing

The temporary storage of the IP address by the system is required to enable the website to be made available to the user’s computer. For this purpose, the user’s IP address must be stored for the duration of the session. Log files are stored in order to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. No analysis of the data for marketing purposes takes place in this context. We have a legitimate interest in the data processing pursuant to Art. 6 (1) (f) GDPR with regard to these purposes.

2.4 Duration of storage

The data are anonymised and then deleted after seven days. Where the data are stored in log files, these are likewise deleted after seven days. No further storage of data in any form which would enable the data subject to be identified takes place.

2.5 Recipient

Your data are forwarded to the following recipients:

  • Group companies of the CA Immo Group
  • Public authorities (e.g. health and safety executive, local, municipal and federal authorities, fiscal authorities, police/public prosecutor, commercial register/land register, etc.)
  • Legal representatives and notaries
  • Courts
  • Web host of the target server
  • Web agencies

2.6 Security

CA Immo protects your data with technical, contractual and organisational security measures according to state-of-the-art technology in order to ensure that the provisions of data protection laws are complied with and in order to protect the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorised parties. Our security measures are subject to ongoing improvement according to technological advances and development.

 

3. Use of cookies

3.1 Definition of cookies

Cookies are small text files stored in your browser. They are downloaded by your browser the first time you visit our website. When you access the website again using the same terminal and browser, the cookie and the information stored therein is either sent back to the website which created it (first-party cookie) or sent to a different website, to which it belongs (third-party cookie). This enables recognition of the fact that the respective website has previously been accessed using the browser in question and, on the basis of this status, changes the display of contents. Cookies “remember” e.g. your preferences, communicate how you use a page, and adapt some of the contents displayed individually to you.

3.2 Functional cookies

We use the cookies specified below to implement the transmission of messages and to provide you with the requested services. The data processing which results from the use of cookies is based on our legitimate interest in providing a fully functional website and the services requested by you (Art. 6 (1) (f) GDPR).

  • Cookie: borlabs cookie Types of data: cookie settings Purposes: stores the user’s consent to the use of cookies Storage duration: one year Recipient: -

3.3 Your cookie settings on this website

If you wish to block cookies entirely or limit their use, the settings of your web browser allow you to make the appropriate changes. Any cookies already stored can be deleted at any time. The deactivation of cookies for our website may result in some functions of the website not being fully available for use.

Assistance with managing and deleting cookies is available in the Help function of your browser. Further information on the relevant procedures is available by following the links below.

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB&hlrm=en

Safari: https://support.apple.com/kb/ph21411?locale=en_en

Opera: http://help.opera.com/Windows/10.20/en/cookies.html

 

4. Third-party processor

In some areas, we use external service providers (also known as third-party processors) to process personal data. Such third parties have been carefully selected and contracted by us, are bound to our instructions and are regularly inspected. The following third-party processors are contracted by us:

  • Group companies of the CA Immo Group
  • Web host of the target server

5. Your rights in connection with data processing

The General Data Protection Regulation (Regulation (EU) 2016/679) grants you certain rights as the data subject, of which we inform you below. Please note that these rights are complementary, i.e. that you are only able to demand either the correction or completion of your data, or their erasure.

5.1 Revocation of consent

In the event that CA Immo stores and processes your personal data on the basis of declarations of consent (Art. 6 (1) (a) GDPR), you are entitled to revoke your consent at any time. However, this does not affect the lawfulness of the data processing which has taken place up to the time of revocation.

5.2 Right to information

You may request information about the source, the categories, the duration of storage, the recipients and the purpose of the data CA Immo processes regarding your person, and about the type of their processing.

5.3 Right to correction and erasure

If CA Immo processes data relating to your person which are incorrect or incomplete, you have the right to request their correction or completion. Furthermore, you may request the erasure of any data which are processed unlawfully.

5.4 Right to restrict processing

Where it is not clear whether the data processed regarding your person are incorrect or incomplete or are processed unlawfully, you may demand that the processing of your data is restricted until this question is finally settled.

5.5 Right to object

Even if the data relating to your person are correct and complete and processed lawfully by CA Immo, you may object to the processing of such data. However, this only applies in special situations for which you have to provide justification.

5.6 Right to data portability

You may receive the data which CA Immo has processed regarding your person which CA Immo received directly from you in a machine-readable format determined by CA Immo, or instruct CA Immo to transfer these data directly to a third party chosen by you, provided the recipient makes this possible for CA Immo in technical terms and the data transfer neither entails unreasonable expense of effort nor conflicts with any statutory or other confidentiality duties or confidentiality considerations of CA Immo or third parties.

5.7 Right to complain

Finally, you have the right to complain to a data protection authority if you believe that the processing of the personal data relating to your person breaches the General Data Protection Regulation (Regulation (EU) 2016/679).

5.8 Who can you contact to assert your rights as data subject?

In order to assert the aforementioned rights, please contact the contact person named in Section I in writing (by letter or email), or write to the following email address: dsb@caimmo.com.